Our Guarantee

Risk-FREE 30-Day Guarantee

Here at Pro-Active Labs we want you to be satisfied with your Custom Mouth Guard. It is important that your teeth and gums are visible in the impression. Impressions must be made according to the instructions for accuracy. If our dental technicians are unable to fabricate your custom mouth guard from your impressions, or upon receipt of your custom mouth guard, it does not fit properly; a redo kit may be sent to obtain the proper impression. If you are unsatisfied with the fit of this mouth guard , a refund (shipping charges exempt) may then be issued upon your request. Requests must be within 30 of receiving the final product (the night guard). Once the lab receives all used and unused materials, please allow 7-14 business days to process your refund.